Return and Refund Policy

Thank you for shopping at Mkdbasupport We want you to be delighted with your purchase. If you are not entirely satisfied with your order, we're here to help.

Returns

You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please follow these steps:

1. Contact our customer support team to request a return authorization.

2. Pack the item securely, including any accessories or documentation that came with it.

3. Include a copy of your receipt or proof of purchase in the return package.

4. Ship the item to the address provided by our customer support team. Please note that you will be responsible for return shipping costs.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary depending on your payment provider. Please allow a reasonable processing time for the refund to be reflected in your account.

Exchanges

If you would like to exchange an item for a different one, please contact our customer support team to request an exchange authorization. We will guide you through the exchange process and provide further instructions.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on your preference and product availability.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us